About Us

ProFlow Suspension Services was started in Queenstown on 20th August 2018. The aim of the company is to provide world class mountain bike suspension tuning, servicing and set up for recreational riders and racers alike. Riding a bike with bad suspension is like driving a car with no tyres - it'll be rough, sketchy and handle like a bag of spanners. It's amazing how much difference a few tweaks of the suspension can make even a novice rider.

ProFlow Suspension specialize in:

Understanding customer needs and translating that into their work, this is the most important aspect and is often overlooked.
Attention to detail - the key for ultimate performance and reliability.
Data logging, crucial for efficiency, ProFlow has the only Dyno in the South Island and use it on every service.
After-service support, even on basic servicing, we are still more than happy to help you get set up on the bike so your suspension works as best as it can for you.

Proflow has a suspension workshop in Queenstown where they service suspension components for mountain bikes and dirt bikes, including shocks, forks and mountain bike seat posts. They deal with all the major brands including EXT, Fox, Rockshox, Marzocchi, WPS, Ohlins, DVO and more!

ProFlow is the official New Zealand tuning centre for EXT shocks and forks, plus they're an Vorsprung Elite Tuning Partner.

You can enquire about ProFlow services and drop your shock, fork or seat post into any of our authorized partners. They can book the service in and we'll collect your suspension item from them, work our magic and then drop it back ready for you to collect (Please be sure to ask about turn around time when booking).