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Local. Precision. Expertise.

About Us

ProFlow Suspension Services was started in Queenstown on 20th August 2018.  The aim of the company is to provide world class mountain bike suspension tuning, servicing and set up for recreational riders and racers alike. Riding a bike with bad suspension is like driving a car with no tyres - it'll be rough, sketchy and handle like a bag of spanners. It's amazing how much difference a few tweaks of the suspension can make even a novice rider. 

ProFlow Suspension specialize in:

  • Understanding customer needs and translating that into their work, this is the most important aspect and is often overlooked.

  • Attention to detail - the key for ultimate performance and reliability.

  • Data logging, crucial for efficiency, ProFlow has the only Dyno in the South Island and use it on every service.

  • After-service support, even on basic servicing, we are still more than happy to help you get set up on the bike so your suspension works as best as it can for you.

Proflow has a suspension workshop in Queenstown where they service suspension components for mountain bikes and dirt bikes, including shocks, forks and mountain bike seat posts. They deal with all the major brands including EXT, Fox, Rockshox, Marzocchi, WPS, Ohlins, DVO and more!

ProFlow is the official New Zealand tuning centre for EXT shocks and forks, plus they're an Vorsprung Elite Tuning Partner. 

You can enquire about ProFlow services and drop your shock, fork or seat post into any of our authorized partners. They can book the service in and we'll collect your suspension item from them, work our magic and then drop it back ready for you to collect (Please be sure to ask about turn around time when booking). 

Authorized Drop off/Pick up locations:

  • Bikeaholic: 109a Gorge Road, Queenstown
  • Bikes & Beyond: Unit CG3, 1092 Frankton Road, Queenstown
  • Alta Queenstown: 8 Duke St, Queenstown.
  • EVO Cycles: 12 Hawthorne Dr, Frankton
  • Get Lost Cycling: 24C Elizabeth Street, Wellington
  • Outside Sports: 9 Shotover Street, Queenstown
  • Torpedo7 Christchurch: 455 Blenheim Road, Christchurch
  • Torpedo7 Dunedin: 205 Andersons Bay Road, Dunedin
  • Torpedo7 Frankton: 12 Hawthorne Drive, Frankton, Queenstown
  • Torpedo7 Napier: 3/87 Ford Road, Napier
  • Torpedo7 Northlink: 105 Wordsworth Street, Christchurch
  • Torpedo7 Petone: 38 Annie Huggan Grove, Lower Hutt
  • Torpedo7 Porirua: 10 Semple Street, Wellington
  • Torpedo7 Queenstown: Shotover Street & Camp Street, Queenstown
  • Torpedo7 Taupo: 41 Tamamutu Street, Taupo
  • Torpedo7 Tauranga: Tenancy 10, Tauranga Crossing, Tauranga

Your items will always be returned to the original drop off point.


You can also book your items in online via our booking system 

Our Services


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Setup Sessions

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Intune Courses

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Dyno Tuning

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